FREE STANDARD U.S. SHIPPING
Shipping & delivery
Free delivery on every order in our U.S. shipping area. No minimum spend.
Where we ship
We ship to all 50 United States and APO/FPO addresses. We do not currently offer international delivery. Orders are dispatched from Chico, California.
Shipping charges
Standard ground shipping is free on every order delivered within our United States shipping area. There is no minimum order amount and no shipping charge. Any applicable tax is shown separately at checkout.
Processing and delivery estimates
Handling: 1–2 business days, Monday–Friday. Estimated standard transit: 3–5 business days after dispatch. Orders received after 2:00 PM Pacific Time begin processing on the next business day. Holidays are excluded. Alaska, Hawaii, APO/FPO and remote destinations may take longer; carrier delays can affect estimates.
Carriers and tracking
Standard orders are sent using USPS or UPS as appropriate for the destination. Shipment tracking details are provided by email when the order is dispatched. Contact us with your order number if tracking has not arrived.
Address changes and delivery problems
Contact us promptly to request an address correction or report a missing or damaged shipment. Changes are possible only before dispatch. Keep the packaging and photographs of damage so we can help resolve the issue.
Current ordering arrangements
Online payment setup is in progress. For ordering assistance, call Fanno Cutlery at +1 (530) 895-1763. Online delivery charges and payment must be confirmed before an order is accepted.
How can we help?
For product advice, order questions or return requests, contact the store.
Monday–Friday, 10 AM–5 PM Pacific Time.